Privacy policy
Privacy policy
PRIVACY POLICY
GENERAL
Dutch'D respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially. We use your data to process orders as quickly and easily as possible. Otherwise, we will only use this data with your consent. Dutch'D will not sell your personal data to third parties and will only make it available to third parties involved in processing your order.
USE OF CNA DATA
Dutch'D uses the data collected to provide its customers with the following services: when you place an order, we need your name, email address and delivery address to process your order.
With your consent, we use your data to inform you about developments on the website and about special offers and promotions. If you no longer wish to receive this, you can let us know by sending an email or by unsubscribing via the link in one of the emails you receive.
To make shopping at Dutch'D as pleasant as possible, we store, with your consent, your personal data and the data relating to your order and your use of our services. This allows us to personalise the website and recommend items you may find interesting. In your Dutch'D account we store information such as your name and address, phone number, email address and delivery details, so that you don't have to fill them in with every new order.
Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.
Dutch'D does not sell your data. Dutch'D will not sell your personal data to third parties and will only make it available to third parties involved in processing your order. Our employees and the third parties we engage are obliged to respect the confidentiality of your data. Your personal data is safe with Dutch'D. We value the trust you place in us and will therefore handle your data with the utmost care. Your data will be protected and treated confidentially at all times.
COOKIE POLICY
The Dutch'D webshop uses different types of cookies. We use functional cookies to make the webshop work properly and analytical cookies to offer you an optimal user experience in our webshop. We also place tracking cookies to tailor the content of advertisements to your preferences.
What is a cookie?
A cookie is a small file that stores your preferences for our website on your computer, tablet or smartphone. On your next visit, the website can retrieve that information and use it for a better experience on the website.
What are cookies needed for?
We use cookies for various purposes. We use functional cookies that are necessary for the website to work properly. In addition, we use analytical cookies to gain insight into the traffic on our website, which allows us to make the website more user-friendly. We also use social media cookies, which are used when you want to sign in via Facebook or share a product on your social media page. Finally, we use tracking cookies to gauge your interests and show you a personal offer that is most relevant to you.
Do cookies know who I am?
No, cookies do not register personal data such as your name, address, age or other personal information. Cookies only remember your preferences and interests based on your browsing behaviour.
WHAT TYPES OF COOKIES DOES Dutch'D USE?
- Functional cookies
When you visit our website again, functional cookies allow us to retrieve information from previous visits. In practice, this is used to remember that you are logged in, in which language you want to view the website and which country you prefer for delivery.
Functional cookies are also needed for our webshop to work properly. For example, they remember what is in your shopping cart during the ordering process.
- Analytical cookies
Analytical cookies collect anonymous information about how our website is visited and how website features are used. With this information, statistics about the use of the website can be collected by Google Analytics, which allows us to analyse and improve how the website works.
Analytical cookies contain a unique number and do not contain any personal data. These cookies are therefore not used to recognise you personally. The anonymous data obtained is only used to improve the website.
Google Analytics
Purpose: Google Analytics collects anonymous, statistical data about the use of the website with the aim of optimising the website for a better user experience.
What is shared? Google shares anonymous data with third parties.
Privacy statement: Google Analytics
- Social media cookies
Social media cookies make it possible to log in via social media and to share products on your social media page. Without cookies, this connection does not work. Social media cookies also keep track of which products you view on our website and then show a personal offer in your news feed, tailored to your preferences.
Purpose: the purpose of social media cookies is to allow you to log in with a social media account. These cookies also ensure that the 'share on social media' buttons work properly. Finally, these cookies keep track of which products you view on our website in order to show a personal offer in your news feed. Without these cookies, you will miss out on personal offers.
Purpose: These cookies keep track of which pages you view. This allows us to show relevant advertisements and offers on Instagram. Without these cookies, you will miss out on personal offers.
What is shared? Instagram shares anonymous data with third parties.
Purpose: You can share information from our website on Twitter. This button cannot work without cookies.
What is shared? Dutch'D only shares encrypted data with Twitter.
Google+
Purpose: You can share information from our website via Google+. This button cannot work without cookies.
What is shared? Dutch'D only shares encrypted data with Google+.
- Tracking cookies (for personal preferences and advertising)
Dutch'D uses cookies to give you a better user experience tailored to your personal preferences. Tracking cookies make it possible for Dutch'D to show relevant advertisements without you having to provide additional information or repeatedly seeing the same information. We also use these cookies to avoid bothering you with advertisements that are not relevant to you or with advertisements for products you have recently purchased.
We also show Dutch'D advertisements on other websites. For this we use an advertising network. For example, if you have placed a certain shoe model in your shopping cart but have not purchased it, you may see this product appear on, for example, a news website that is part of an advertising network. Not all external advertisements are part of an advertising network. If you delete cookies, you may still see an advertisement from Dutch'D.
PREFER NO COOKIES?
If you prefer not to receive cookies, you can change your preferences in your browser at any time. Open your browser settings and review your cookie preferences in your privacy or security settings. After deleting your cookies, your preferences for our webshop will be lost. You may still see advertisements from Dutch'D after deleting the cookies, as not all advertisements used by Dutch'D are related to cookies. Changes to your cookie settings only apply to the device and browser being used. Do you use multiple devices or browsers? Then repeat the action(s) on each device and in each browser to delete the cookies.
Obligation to report data breaches
As of 1 January 2016, an obligation to report data breaches applies due to an amendment to the Dutch Personal Data Protection Act. A data breach is a breach of the security of personal data. Dutch'D uses various techniques to protect personal data, and no data breaches have occurred in the past. Should a data breach occur in the future, Dutch'D will report it to the supervisory authority within 72 hours of discovery in order to discuss a plan of action.
RIGHT TO BE FORGOTTEN
Under the General Data Protection Regulation, the right to be forgotten means that, if a consumer requests it, Dutch'D must delete their personal data in a limited number of cases. When a consumer wishes to exercise this right under the GDPR, the webshop is obliged to comply if:
- the consumer's personal data is no longer necessary for the purpose for which it was collected or processed;
- the consumer withdraws their consent to the processing of their data and there is no other legal basis for the processing;
- the consumer objects to the processing and there is no other legal basis for processing the data;
- the personal data has been processed unlawfully;
- erasure of the data is necessary to comply with legal obligations within the European Union or the member state.
After the consumer has submitted a request for erasure, we will assess and process it within four weeks. If you wish to exercise this right, you can send an email to info@dutchdstore.com stating which data you would like us to delete.
Dutch'D has a legitimate interest in retaining certain data that we are legally required to keep. This concerns invoice data that is recorded in our accounts.
Questions and/or complaints
If you have any questions or complaints about our privacy and cookie policy, you can send an email to info@dutchdstore.com